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BIO-key Customer Blog

Your best source for BIO-key customer service news, views, resources, and best practices.

by BIO-key Team 0 Comments

How the City of Sacramento Took Control of Password Management

"PortalGuard has significantly reduced help desk calls related to account lockout and password resets. This product has alleviated security issues that we had prior to implementation." - Curtis Chiuu, Principal Systems Engineer

The City of Sacramento is the sixth largest city in California with a population of 500,000. Their state/local staff ranks to 4500 employees, and all of them use a mix...

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Tags: #cybersecurity, #passwords, Password Management, #passwordrecovery, SSPR

by BIO-key Team 0 Comments

New Authentication Methods for PortalGuard MFA

Successful implementation of multi-factor authentication still requires successful adoption, meaning it's important to give your users choices on which authentication methods they want to use, while still supporting your own security goals. We're focused on providing the widest range of flexible options for you to choose from, so we've added new authentication methods to PortalGuard IDaaS and for...

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Tags: Authentication, identity management, MFA, Multi-Factor Authentication, Two-Factor Authentication