--- title: BIO-key Customer Blog | BIO-key Team description: Your best source for BIO-key customer service news, views, resources, and best practices. --- [®](https://biokey.wpengine.com/) - [Products](https://www.bio-key.com/#) - [PortalGuard](https://www.bio-key.com/portalguard/) - [Multi-Factor Authentication](https://www.bio-key.com/multi-factor-authentication/) - [Self-Service Password Reset](https://www.bio-key.com/self-service-password-reset/) - [Single Sign-On](https://www.bio-key.com/single-sign-on/) - [MobileAuth](https://info.bio-key.com/mobileauth) - [Admin Panel](https://www.bio-key.com/portalguard/admin-experience/) - [PortalGuard Desktop](https://www.bio-key.com/portalguard/portalguard-desktop/) - [Identity-Bound Biometrics](https://www.bio-key.com/identity-bound-biometrics/) - [Passkey:YOU](https://www.bio-key.com/identity-bound-biometrics/passkey-authentication/) - [Passwordless with IBB](https://www.bio-key.com/business-initiatives/phone-less-token-less-passwordless/) - [Hardware](https://www.bio-key.com/hardware/) - [Fingerprint Scanners](https://www.bio-key.com/fingerprint-scanners/) - [FIDO Security Keys](https://www.bio-key.com/hardware/fido-key-security-key/) - [POS Terminal](https://www.bio-key.com/hardware/mobilepos-pro/) - [Civil & Large-Scale Identification](https://www.bio-key.com/civil-large-scale-biometric-identification/) - [Platform Services](https://www.bio-key.com/platform-services/) - [Solutions](https://www.bio-key.com/#) - [Business Initiatives](https://www.bio-key.com/business-initiatives/) - [Securing Roving User Access](https://www.bio-key.com/roving-users/) - [Zero Trust](https://www.bio-key.com/zero-trust/) - [Passwordless](https://www.bio-key.com/move-to-passwordless-authentication/) - [Cyber Insurance](https://www.bio-key.com/multi-factor-authentication/multi-factor-authentication-a-requirement-for-cyber-insurance/) - [Education](https://www.bio-key.com/expertise-in-education/) - [Financial](https://www.bio-key.com/financial-services/) - [Government](https://www.bio-key.com/government-agencies/) - [Healthcare](https://www.bio-key.com/healthcare/) - [Manufacturing](https://www.bio-key.com/discrete-and-process-manufacturing/) - [Retail](https://www.bio-key.com/retail/) - [MSPs & MSSPs](https://www.bio-key.com/msps-and-mssps/) - [Resources](https://www.bio-key.com/#) - [Resource Center](https://www.bio-key.com/resources/) - [Blog](https://blog.bio-key.com) - [Case Studies](https://www.bio-key.com/resources/?type=case-studies) - [White Papers](https://www.bio-key.com/resources/?type=white-papers) - [Webinars](https://www.bio-key.com/resources/?type=webinars) - [About](https://www.bio-key.com/#) - [Company](https://www.bio-key.com/company/) - [Leadership](https://www.bio-key.com/leadership/) - [International](https://www.bio-key.com/international/) - [Investors](https://www.bio-key.com/investor-relations/) - [News & Press](https://www.bio-key.com/news-events/) - [Awards](https://www.bio-key.com/awards/) - [Events](https://www.bio-key.com/resources/?type=events) - [Partners](https://www.bio-key.com/partners/) - [Partner Portal](https://partner.bio-key.com/) - [Locate a Partner](https://www.bio-key.com/partners/locate-a-partner/) - [Amazon Partner Network](https://www.bio-key.com/amazon-partner-network/) - [Contact](https://www.bio-key.com/contact-us/) - [Free Trial](https://info.bio-key.com/pg-free-trial) - [Support](https://www.bio-key.com/support/) - [Products](https://www.bio-key.com/#) - [PortalGuard](https://www.bio-key.com/portalguard/) - [Multi-Factor Authentication](https://www.bio-key.com/multi-factor-authentication/) - [Self-Service Password Reset](https://www.bio-key.com/self-service-password-reset/) - [Single Sign-On](https://www.bio-key.com/single-sign-on/) - [MobileAuth](https://info.bio-key.com/mobileauth) - [Admin Panel](https://www.bio-key.com/portalguard/admin-experience/) - [PortalGuard Desktop](https://www.bio-key.com/portalguard/portalguard-desktop/) - [Identity-Bound Biometrics](https://www.bio-key.com/identity-bound-biometrics/) - [Passkey:YOU](https://www.bio-key.com/identity-bound-biometrics/passkey-authentication/) - [Passwordless with IBB](https://www.bio-key.com/business-initiatives/phone-less-token-less-passwordless/) - [Hardware](https://www.bio-key.com/hardware/) - [Fingerprint Scanners](https://www.bio-key.com/fingerprint-scanners/) - [FIDO Security Keys](https://www.bio-key.com/hardware/fido-key-security-key/) - [POS Terminal](https://www.bio-key.com/hardware/mobilepos-pro/) - [Civil & Large-Scale Identification](https://www.bio-key.com/civil-large-scale-biometric-identification/) - [Platform Services](https://www.bio-key.com/platform-services/) - [Solutions](https://www.bio-key.com/#) - [Business Initiatives](https://www.bio-key.com/business-initiatives/) - [Securing Roving User Access](https://www.bio-key.com/roving-users/) - [Zero Trust](https://www.bio-key.com/zero-trust/) - [Passwordless](https://www.bio-key.com/move-to-passwordless-authentication/) - [Cyber Insurance](https://www.bio-key.com/multi-factor-authentication/multi-factor-authentication-a-requirement-for-cyber-insurance/) - [Education](https://www.bio-key.com/expertise-in-education/) - [Financial](https://www.bio-key.com/financial-services/) - [Government](https://www.bio-key.com/government-agencies/) - [Healthcare](https://www.bio-key.com/healthcare/) - [Manufacturing](https://www.bio-key.com/discrete-and-process-manufacturing/) - [Retail](https://www.bio-key.com/retail/) - [MSPs & MSSPs](https://www.bio-key.com/msps-and-mssps/) - [Resources](https://www.bio-key.com/#) - [Resource Center](https://www.bio-key.com/resources/) - [Blog](https://blog.bio-key.com) - [Case Studies](https://www.bio-key.com/resources/?type=case-studies) - [White Papers](https://www.bio-key.com/resources/?type=white-papers) - [Webinars](https://www.bio-key.com/resources/?type=webinars) - [About](https://www.bio-key.com/#) - [Company](https://www.bio-key.com/company/) - [Leadership](https://www.bio-key.com/leadership/) - [International](https://www.bio-key.com/international/) - [Investors](https://www.bio-key.com/investor-relations/) - [News & Press](https://www.bio-key.com/news-events/) - [Awards](https://www.bio-key.com/awards/) - [Events](https://www.bio-key.com/resources/?type=events) - [Partners](https://www.bio-key.com/partners/) - [Partner Portal](https://partner.bio-key.com/) - [Locate a Partner](https://www.bio-key.com/partners/locate-a-partner/) - [Amazon Partner Network](https://www.bio-key.com/amazon-partner-network/) - [Contact](https://www.bio-key.com/contact-us/) - [Free Trial](https://info.bio-key.com/pg-free-trial) - [Support](https://www.bio-key.com/support/) #### BIO-key Customer Blog #### Your best source for BIO-key customer service news, views, resources, and best practices. ## BIO-key Team ### Recent Posts ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) March 16, 2023 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/portalguard-release-notes-2023q1#comments-listing) ## [PortalGuard Release Notes: Expanded Capability for Azure AD and more!](https://customer.bio-key.com/blog/portalguard-release-notes-2023q1) [![](https://customer.bio-key.com/hubfs/PG%20Release%20Notes.png)](https://customer.bio-key.com/blog/portalguard-release-notes-2023q1) We’re back with another update to PortalGuard. To improve usability across different environments, we’ve introduced new customizations for PortalGuard’s Single Sign-on and Multi-Factor Authentication capabilities, as well as expanded support for organizations using Azure AD. We’re also excited to bring certain features — first made available with IDaaS — to on-prem deployments so all... [Continue Reading →](https://customer.bio-key.com/blog/portalguard-release-notes-2023q1) Tags: [PortalGuard](https://customer.bio-key.com/blog/tag/portalguard), [Product Updates](https://customer.bio-key.com/blog/tag/product-updates) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) December 22, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/year-in-review-and-happy-holidays#comments-listing) ## [A Year in Review & Happy Holidays from BIO-key](https://customer.bio-key.com/blog/year-in-review-and-happy-holidays) From everyone at BIO-key, we’d like to say thank you for your continued trust and support. We hope you enjoy spending... [Continue Reading →](https://customer.bio-key.com/blog/year-in-review-and-happy-holidays) Tags: [PortalGuard](https://customer.bio-key.com/blog/tag/portalguard), [Product Updates](https://customer.bio-key.com/blog/tag/product-updates) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) October 28, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/portalguard-release-notes-2022q3#comments-listing) ## [PortalGuard Release Notes: Newly Redesigned Admin Panel, FIDO2 Support, and Much More!](https://customer.bio-key.com/blog/portalguard-release-notes-2022q3) PortalGuard Release Notes is our quarterly update that outlines recent PortalGuard enhancements so you can easily stay up to date on what’s new and updated.  The BIO-key team has worked hard over the last couple of months to upgrade the PortalGuard platform, with a focus on **better usability, greater customization, and streamlined workflows**. Keep reading for this quarter’s PortalGuard updates... [Continue Reading →](https://customer.bio-key.com/blog/portalguard-release-notes-2022q3) Tags: [PortalGuard](https://customer.bio-key.com/blog/tag/portalguard), [Product Updates](https://customer.bio-key.com/blog/tag/product-updates) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) October 13, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/join-bio-key-at-educause-2022#comments-listing) ## [Join BIO-key at EDUCAUSE 2022](https://customer.bio-key.com/blog/join-bio-key-at-educause-2022) [![](https://customer.bio-key.com/hubfs/EDUCAUSE%202022%20email%20banner.png)](https://customer.bio-key.com/blog/join-bio-key-at-educause-2022) BIO-key will be exhibiting at the [EDUCAUSE Annual Conference](https://events.educause.edu/annual-conference) again, this year! The premier higher education IT event brings together professionals and technology providers from around the world to discuss their discoveries, grow professionally, and explore solutions to continuing challenges. The conference will be held in Denver, CO from October 25th to 28th. If you are attending the... [Continue Reading →](https://customer.bio-key.com/blog/join-bio-key-at-educause-2022) Tags: [EDUCAUSE](https://customer.bio-key.com/blog/tag/educause), [Higher Education](https://customer.bio-key.com/blog/tag/higher-education) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) September 08, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/pg-idaas-admin-panel#comments-listing) ## [\[Updated\] The New PortalGuard IDaaS Admin Panel](https://customer.bio-key.com/blog/pg-idaas-admin-panel) [![A New Look and Feel for the PortalGuard IDaaS Admin Panel](https://customer.bio-key.com/hubfs/PortalGuard%20IDaaS%20Admin%20Panel.png)](https://customer.bio-key.com/blog/pg-idaas-admin-panel) The [PortalGuard IDaaS Admin Panel](https://www.bio-key.com/portalguard/admin-experience/) is getting a fresh new look! In this blog, we will outline the major enhancements, as highlighted in the [August customer masterclass](https://info.bio-key.com/typ-new-admin-panel), with videos on how to complete some of the most common workflows. We are going to replace the current PortalGuard IDaaS Admin Panel with the new version as of September 30th 2022. To get started, we recommend every customer to [Continue Reading →](https://customer.bio-key.com/blog/pg-idaas-admin-panel) Tags: [PortalGuard](https://customer.bio-key.com/blog/tag/portalguard), [Product Updates](https://customer.bio-key.com/blog/tag/product-updates) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) July 28, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/memo-gartner-peer-insights#comments-listing) ## [Memo to Our Customers: Introducing Gartner Peer Insights & 3 Months Free Access to Gartner Research](https://customer.bio-key.com/blog/memo-gartner-peer-insights) We at BIO-key are committed to providing Identity and Access Management (IAM) products with robust security features to keep you, your organization, and your customers safe. As your trusted security partner, we want to hear from you on what we can do to improve PortalGuard. [Continue Reading →](https://customer.bio-key.com/blog/memo-gartner-peer-insights) Tags: [PortalGuard](https://customer.bio-key.com/blog/tag/portalguard) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) July 08, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/june-masterclass-new-portalguard-updates#comments-listing) ## [June Masterclass: New PortalGuard Updates](https://customer.bio-key.com/blog/june-masterclass-new-portalguard-updates) [![](https://customer.bio-key.com/hubfs/refresh-icon-reload-perforated-paper.jpeg)](https://customer.bio-key.com/blog/june-masterclass-new-portalguard-updates) Here at BIO-key, we're always busy innovating to help you and your organization focus on what you do while we keep improving your IAM with product enhancements, many of which are based on your feedback and requests. In our latest Customer Masterclass webinar, we introduced many of you to the newest updates to the [**PortalGuard**](https://www.bio-key.com/portalguard/) solution and the benefits your organization can expect from them,... [Continue Reading →](https://customer.bio-key.com/blog/june-masterclass-new-portalguard-updates) Tags: [PortalGuard](https://customer.bio-key.com/blog/tag/portalguard), [Product Updates](https://customer.bio-key.com/blog/tag/product-updates) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) May 26, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/may-masterclass-multi-factor-authentication-series#comments-listing) ## [May Masterclass: Multi-Factor Authentication Series](https://customer.bio-key.com/blog/may-masterclass-multi-factor-authentication-series) [![](https://customer.bio-key.com/hubfs/man%20login%20-jpeg.jpeg)](https://customer.bio-key.com/blog/may-masterclass-multi-factor-authentication-series) The goal of [**Identity and Access Management**](https://www.bio-key.com/portalguard/) **(IAM)** is to ensure the right people have the right access to the right resources, while unauthorized users are denied access. **Authentication** plays a huge role in IAM to determine users are who they claim to be and is one of the first steps in securing data, networks, and applications. When selecting an authentication method, organizations must consider... [Continue Reading →](https://customer.bio-key.com/blog/may-masterclass-multi-factor-authentication-series) Tags: [contextual authentication](https://customer.bio-key.com/blog/tag/contextual-authentication), [MFA](https://customer.bio-key.com/blog/tag/mfa), [Multi-Factor Authentication](https://customer.bio-key.com/blog/tag/multi-factor-authentication) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) May 06, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/april-masterclass-pathify-student-portal#comments-listing) ## [April Masterclass: Key Components of a Stellar Student Portal](https://customer.bio-key.com/blog/april-masterclass-pathify-student-portal) [![](https://customer.bio-key.com/hubfs/college%20student%20working%20on%20computer.jpeg)](https://customer.bio-key.com/blog/april-masterclass-pathify-student-portal) Student portals are a critical piece of higher education technology and a solution almost every institution has. A good student portal is a powerful tool for student success. The trick is keeping the portal useful, engaging, and modern so that students actually want to use it. In this blog, we will cover: - The problem with student portals today - Reimagining student portals with Pathify - How... [Continue Reading →](https://customer.bio-key.com/blog/april-masterclass-pathify-student-portal) Tags: [Multi-Factor Authentication](https://customer.bio-key.com/blog/tag/multi-factor-authentication), [User Experience](https://customer.bio-key.com/blog/tag/user-experience), [Higher Education](https://customer.bio-key.com/blog/tag/higher-education), [Student Portal](https://customer.bio-key.com/blog/tag/student-portal) ![BIO-key Team](https://customer.bio-key.com/hubfs/BIO-key%20blog%20avatar.png) April 07, 2022 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/march-masterclass-identity-bound-biometrics#comments-listing) ## [March Masterclass: Identity-Bound Biometrics](https://customer.bio-key.com/blog/march-masterclass-identity-bound-biometrics) [![](https://customer.bio-key.com/hubfs/Fingerprint%20Scanning.jpeg)](https://customer.bio-key.com/blog/march-masterclass-identity-bound-biometrics) With employees working from home and on the go, strong authentication becomes even more critical to positively identify end-users when they are logging in from an unknown device or a new location. Even on-site shared workstations present the same concern: how do you know if the person using the device or machine is authorized to do so? How can you be confident that the user who signed into the... [Continue Reading →](https://customer.bio-key.com/blog/march-masterclass-identity-bound-biometrics) Tags: [mobile authentication](https://customer.bio-key.com/blog/tag/mobile-authentication), [Biometrics](https://customer.bio-key.com/blog/tag/biometrics), [fingerprint readers](https://customer.bio-key.com/blog/tag/fingerprint-readers), [BIO-key International](https://customer.bio-key.com/blog/tag/bio-key-international), [identity bound biometrics](https://customer.bio-key.com/blog/tag/identity-bound-biometrics) [←Older posts](https://customer.bio-key.com/blog/author/bio-key-team/page/2) ### CATEGORIES - [PortalGuard (9)](https://customer.bio-key.com/blog/tag/portalguard) - [BIO-key International (6)](https://customer.bio-key.com/blog/tag/bio-key-international) - [Product Updates (6)](https://customer.bio-key.com/blog/tag/product-updates) - [Multi-Factor Authentication (5)](https://customer.bio-key.com/blog/tag/multi-factor-authentication) - [MFA (4)](https://customer.bio-key.com/blog/tag/mfa) ### Recent Posts ### Archives - [March 2023 (1)](https://customer.bio-key.com/blog/archive/2023/03) - [December 2022 (1)](https://customer.bio-key.com/blog/archive/2022/12) - [October 2022 (2)](https://customer.bio-key.com/blog/archive/2022/10) - [September 2022 (1)](https://customer.bio-key.com/blog/archive/2022/09) - [July 2022 (2)](https://customer.bio-key.com/blog/archive/2022/07) - [May 2022 (2)](https://customer.bio-key.com/blog/archive/2022/05) - [April 2022 (1)](https://customer.bio-key.com/blog/archive/2022/04) - [March 2022 (1)](https://customer.bio-key.com/blog/archive/2022/03) - [February 2022 (2)](https://customer.bio-key.com/blog/archive/2022/02) - [January 2022 (1)](https://customer.bio-key.com/blog/archive/2022/01) - [December 2021 (4)](https://customer.bio-key.com/blog/archive/2021/12) - [November 2021 (2)](https://customer.bio-key.com/blog/archive/2021/11) - [June 2021 (1)](https://customer.bio-key.com/blog/archive/2021/06) - [February 2021 (1)](https://customer.bio-key.com/blog/archive/2021/02) ### PLEASE FOLLOW & LIKE US :) [Contact Us](https://biokey.wpengine.com/#) [732.359.1100](https://biokey.wpengine.com/#) [info@bio-key.com](mailto:info@bio-key.com) - [About](https://biokey.wpengine.com/#) - [Company](https://biokey.wpengine.com/company/) - [Leadership](https://biokey.wpengine.com/leadership/) - [International](https://biokey.wpengine.com/international/) - [Investors](https://biokey.wpengine.com/investor-relations/) - [News & Press](https://biokey.wpengine.com/news-events/) - [Awards](https://www.bio-key.com/awards/) - [Events](https://biokey.wpengine.com/resources/?type=events) - [Careers](https://biokey.wpengine.com/careers/) - [Products](https://biokey.wpengine.com/#) - [PortalGuard®](https://biokey.wpengine.com/portalguard/) - [Admin Panel](https://www.bio-key.com/portalguard/admin-experience/) - [Hardware](https://www.bio-key.com/hardware/) - [Identity-Bound Biometrics](https://www.bio-key.com/identity-bound-biometrics/) - [MobileAuth](https://info.bio-key.com/mobileauth) - [Platform Services](https://biokey.wpengine.com/platform-services/) - [Partners](https://biokey.wpengine.com/#) - [Our Partners](https://biokey.wpengine.com/partners/) - [Partner Portal](https://partner.bio-key.com/) - [Amazon Partner Network](https://www.bio-key.com/amazon-partner-network/) - [Solutions](https://biokey.wpengine.com/#) - [Business Initiatives](https://biokey.wpengine.com/business-initiatives/) - [Securing Roving User Access](https://www.bio-key.com/roving-users/) - [Zero Trust](https://www.bio-key.com/zero-trust/) - [Passwordless Authentication](https://www.bio-key.com/move-to-passwordless-authentication/) - [Cyber Insurance](https://www.bio-key.com/multi-factor-authentication/multi-factor-authentication-a-requirement-for-cyber-insurance/) - [Education](https://biokey.wpengine.com/expertise-in-education/) - [Financial](https://biokey.wpengine.com/financial-services/) - [Government](https://biokey.wpengine.com/government-agencies/) - [Healthcare](https://biokey.wpengine.com/healthcare/) - [Manufacturing](https://biokey.wpengine.com/discrete-and-process-manufacturing/) - [Retail](https://biokey.wpengine.com/retail/) - [MSPs & MSSPs](https://www.bio-key.com/msps-and-mssps/) - [Resources](https://biokey.wpengine.com/#) - [Resource Center](https://biokey.wpengine.com/resources/) - [Sustainability](https://biokey.wpengine.com/sustainability/) - [Policies & Legal](https://biokey.wpengine.com/polices-and-legal/) - [Patents](https://biokey.wpengine.com/patents/) [![BIO-key International new](https://customer.bio-key.com/hubfs/raw_assets/public/BioKeyWpengine_Oct2020/images/logo-white.svg "BIO-key International new")](https://biokey.wpengine.com/) © 2026 BIO-key International®. 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