--- title: BIO-key Customer Blog | Password Management description: Password Management | Your best source for BIO-key customer service news, views, resources, and best practices. --- [®](https://biokey.wpengine.com/) - [Products](https://www.bio-key.com/#) - [PortalGuard](https://www.bio-key.com/portalguard/) - [Multi-Factor Authentication](https://www.bio-key.com/multi-factor-authentication/) - [Self-Service Password Reset](https://www.bio-key.com/self-service-password-reset/) - [Single Sign-On](https://www.bio-key.com/single-sign-on/) - [MobileAuth](https://info.bio-key.com/mobileauth) - [Admin Panel](https://www.bio-key.com/portalguard/admin-experience/) - [PortalGuard Desktop](https://www.bio-key.com/portalguard/portalguard-desktop/) - [Identity-Bound Biometrics](https://www.bio-key.com/identity-bound-biometrics/) - [Passkey:YOU](https://www.bio-key.com/identity-bound-biometrics/passkey-authentication/) - [Passwordless with IBB](https://www.bio-key.com/business-initiatives/phone-less-token-less-passwordless/) - [Hardware](https://www.bio-key.com/hardware/) - [Fingerprint Scanners](https://www.bio-key.com/fingerprint-scanners/) - [FIDO Security Keys](https://www.bio-key.com/hardware/fido-key-security-key/) - [POS Terminal](https://www.bio-key.com/hardware/mobilepos-pro/) - [Civil & Large-Scale Identification](https://www.bio-key.com/civil-large-scale-biometric-identification/) - [Platform Services](https://www.bio-key.com/platform-services/) - [Solutions](https://www.bio-key.com/#) - [Business Initiatives](https://www.bio-key.com/business-initiatives/) - [Securing Roving User Access](https://www.bio-key.com/roving-users/) - [Zero Trust](https://www.bio-key.com/zero-trust/) - [Passwordless](https://www.bio-key.com/move-to-passwordless-authentication/) - [Cyber Insurance](https://www.bio-key.com/multi-factor-authentication/multi-factor-authentication-a-requirement-for-cyber-insurance/) - [Education](https://www.bio-key.com/expertise-in-education/) - [Financial](https://www.bio-key.com/financial-services/) - 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[Passkey:YOU](https://www.bio-key.com/identity-bound-biometrics/passkey-authentication/) - [Passwordless with IBB](https://www.bio-key.com/business-initiatives/phone-less-token-less-passwordless/) - [Hardware](https://www.bio-key.com/hardware/) - [Fingerprint Scanners](https://www.bio-key.com/fingerprint-scanners/) - [FIDO Security Keys](https://www.bio-key.com/hardware/fido-key-security-key/) - [POS Terminal](https://www.bio-key.com/hardware/mobilepos-pro/) - [Civil & Large-Scale Identification](https://www.bio-key.com/civil-large-scale-biometric-identification/) - [Platform Services](https://www.bio-key.com/platform-services/) - [Solutions](https://www.bio-key.com/#) - [Business Initiatives](https://www.bio-key.com/business-initiatives/) - [Securing Roving User Access](https://www.bio-key.com/roving-users/) - [Zero Trust](https://www.bio-key.com/zero-trust/) - [Passwordless](https://www.bio-key.com/move-to-passwordless-authentication/) - [Cyber Insurance](https://www.bio-key.com/multi-factor-authentication/multi-factor-authentication-a-requirement-for-cyber-insurance/) - 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[News & Press](https://www.bio-key.com/news-events/) - [Awards](https://www.bio-key.com/awards/) - [Events](https://www.bio-key.com/resources/?type=events) - [Partners](https://www.bio-key.com/partners/) - [Partner Portal](https://partner.bio-key.com/) - [Locate a Partner](https://www.bio-key.com/partners/locate-a-partner/) - [Amazon Partner Network](https://www.bio-key.com/amazon-partner-network/) - [Contact](https://www.bio-key.com/contact-us/) - [Free Trial](https://info.bio-key.com/pg-free-trial) - [Support](https://www.bio-key.com/support/) #### BIO-key Customer Blog #### Your best source for BIO-key customer service news, views, resources, and best practices. ![](https://customer.bio-key.com/hubfs/Portal%20Guard%20October2017%20Theme/images/author-avatar.png) November 18, 2021 [by BIO-key Team](https://customer.bio-key.com/blog/author/bio-key-team) [0 Comments](https://customer.bio-key.com/blog/city-of-sacramento-password-management#comments-listing) ## [How the City of Sacramento Took Control of Password Management](https://customer.bio-key.com/blog/city-of-sacramento-password-management) #### *"PortalGuard has significantly reduced help desk calls related to account lockout and password resets. This product has alleviated security issues that we had prior to implementation." - Curtis Chiuu, Principal Systems Engineer* The [City of Sacramento](https://info.bio-key.com/typ-how-city-of-sacramento-took-control-password-management) is the sixth largest city in California with a population of 500,000. Their state/local staff ranks to 4500 employees, and all of them use a mix... [Continue Reading →](https://customer.bio-key.com/blog/city-of-sacramento-password-management) Tags: [#cybersecurity](https://customer.bio-key.com/blog/tag/cybersecurity), [#passwords](https://customer.bio-key.com/blog/tag/passwords), [Password Management](https://customer.bio-key.com/blog/tag/password-management), [#passwordrecovery](https://customer.bio-key.com/blog/tag/passwordrecovery), [SSPR](https://customer.bio-key.com/blog/tag/sspr) ### CATEGORIES - [PortalGuard (9)](https://customer.bio-key.com/blog/tag/portalguard) - [BIO-key International (6)](https://customer.bio-key.com/blog/tag/bio-key-international) - [Product Updates (6)](https://customer.bio-key.com/blog/tag/product-updates) - [Multi-Factor Authentication (5)](https://customer.bio-key.com/blog/tag/multi-factor-authentication) - [MFA (4)](https://customer.bio-key.com/blog/tag/mfa) ### Recent Posts ### Archives - [March 2023 (1)](https://customer.bio-key.com/blog/archive/2023/03) - [December 2022 (1)](https://customer.bio-key.com/blog/archive/2022/12) - [October 2022 (2)](https://customer.bio-key.com/blog/archive/2022/10) - [September 2022 (1)](https://customer.bio-key.com/blog/archive/2022/09) - [July 2022 (2)](https://customer.bio-key.com/blog/archive/2022/07) - [May 2022 (2)](https://customer.bio-key.com/blog/archive/2022/05) - [April 2022 (1)](https://customer.bio-key.com/blog/archive/2022/04) - [March 2022 (1)](https://customer.bio-key.com/blog/archive/2022/03) - [February 2022 (2)](https://customer.bio-key.com/blog/archive/2022/02) - [January 2022 (1)](https://customer.bio-key.com/blog/archive/2022/01) - [December 2021 (4)](https://customer.bio-key.com/blog/archive/2021/12) - [November 2021 (2)](https://customer.bio-key.com/blog/archive/2021/11) - [June 2021 (1)](https://customer.bio-key.com/blog/archive/2021/06) - [February 2021 (1)](https://customer.bio-key.com/blog/archive/2021/02) ### PLEASE FOLLOW & LIKE US :) [Contact Us](https://biokey.wpengine.com/#) [732.359.1100](https://biokey.wpengine.com/#) [info@bio-key.com](mailto:info@bio-key.com) - [About](https://biokey.wpengine.com/#) - [Company](https://biokey.wpengine.com/company/) - [Leadership](https://biokey.wpengine.com/leadership/) - [International](https://biokey.wpengine.com/international/) - [Investors](https://biokey.wpengine.com/investor-relations/) - [News & Press](https://biokey.wpengine.com/news-events/) - [Awards](https://www.bio-key.com/awards/) - [Events](https://biokey.wpengine.com/resources/?type=events) - [Careers](https://biokey.wpengine.com/careers/) - [Products](https://biokey.wpengine.com/#) - [PortalGuard®](https://biokey.wpengine.com/portalguard/) - [Admin Panel](https://www.bio-key.com/portalguard/admin-experience/) - [Hardware](https://www.bio-key.com/hardware/) - [Identity-Bound Biometrics](https://www.bio-key.com/identity-bound-biometrics/) - [MobileAuth](https://info.bio-key.com/mobileauth) - [Platform Services](https://biokey.wpengine.com/platform-services/) - [Partners](https://biokey.wpengine.com/#) - [Our Partners](https://biokey.wpengine.com/partners/) - [Partner Portal](https://partner.bio-key.com/) - [Amazon Partner Network](https://www.bio-key.com/amazon-partner-network/) - [Solutions](https://biokey.wpengine.com/#) - [Business Initiatives](https://biokey.wpengine.com/business-initiatives/) - [Securing Roving User Access](https://www.bio-key.com/roving-users/) - [Zero Trust](https://www.bio-key.com/zero-trust/) - [Passwordless Authentication](https://www.bio-key.com/move-to-passwordless-authentication/) - [Cyber Insurance](https://www.bio-key.com/multi-factor-authentication/multi-factor-authentication-a-requirement-for-cyber-insurance/) - [Education](https://biokey.wpengine.com/expertise-in-education/) - [Financial](https://biokey.wpengine.com/financial-services/) - [Government](https://biokey.wpengine.com/government-agencies/) - [Healthcare](https://biokey.wpengine.com/healthcare/) - [Manufacturing](https://biokey.wpengine.com/discrete-and-process-manufacturing/) - [Retail](https://biokey.wpengine.com/retail/) - [MSPs & MSSPs](https://www.bio-key.com/msps-and-mssps/) - [Resources](https://biokey.wpengine.com/#) - [Resource Center](https://biokey.wpengine.com/resources/) - [Sustainability](https://biokey.wpengine.com/sustainability/) - [Policies & Legal](https://biokey.wpengine.com/polices-and-legal/) - [Patents](https://biokey.wpengine.com/patents/) [![BIO-key International new](https://customer.bio-key.com/hubfs/raw_assets/public/BioKeyWpengine_Oct2020/images/logo-white.svg "BIO-key International new")](https://biokey.wpengine.com/) © 2026 BIO-key International®. 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